What’s the Health of Your Coaching Culture?
rganizations with a mature coaching culture typically perform better than organizations where coaching takes a back seat to other business priorities.. Leaders and employees are more engaged, committed, and operate in an environment of open feedback and dialogue. Sadly, many of today's organizations lack the willingness and/or the ability to adopt a coaching culture.
The Five Components of a Coaching Culture
There are five primary components that are necessary to develop a coaching culture in any organization.
While no organization is perfect, when these five components are implemented and supported across all levels within the organization, the coaching culture has an opportunity to grow and thrive.
Review these five components and use the fifteen questions below to assess where your organization may be in the development of a mature coaching culture.
Support
Without the support and direction of your organization's top leadership, a coaching culture is unlikely to succeed. Despite "grass roots" efforts that sometimes emerge in organizations, coaching needs to start at the top and be foundational to the identity of an organization.
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Does your executive leadership view coaching as vital to the growth and success of the business?
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Is coaching embedded in your organization's mission, vision, and values?
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Do your executive leaders model coaching and feedback with each other and "walk the talk"?
Mindset
Mindset is not only about awareness, but it is a belief that coaching is a critical driver of the business. Leaders and employees with a coaching mindset, recognize the tangible value of coaching practices and integrate coaching and feedback into all their people interactions.
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Are leaders and employees aware of the value and benefits of coaching?
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Do leaders view coaching as a core element of their role?
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Do employees feel comfortable sharing and seeking feedback with their manager and colleagues?
Process
A coaching process provides a structure for coaching within an organization. This may include how to coach, when to coach, and guidelines for conducting coaching conversations.
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Has your organization adopted a specific coaching methodology?
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Is your coaching methodology simple to use and implement?
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Does your organization have guidelines for frequency and documentation of coaching interactions?
Learning
Organization's need to provide robust learning for leaders and employees on coaching skills and best practices. Additionally,, leaders and employees should have access to a diverse set of coaching tools and resources.
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Is coaching learning a mandatory requirement for all organizational leaders?
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Does your organization provide foundational and advanced coaching learning solutions to leaders?
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Does your organization provide coaching and feedback learning solutions to non-people leaders?
Accountability
Accountability and measurement represent a very mature coaching culture. Organizations that see coaching as integral to business process establish metrics and standards to continuously evaluate and enhance coaching practices.
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Are your organizational leaders held accountable for not only coaching activity, but coaching quality?
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Does your organization have established measures of ROI for coaching interactions?
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What mechanisms does your organization have in place to enhance the coaching experience?
Coaching culture success is achievable with the right energy, passion, and focus.
Take the first step by sharing this thought leadership post with your manager and colleagues and engaging in a plan to build a coaching culture at your organization.
Ready to Coach?
